NLPG: The Goose that Laid the Golden Thread
In May we sponsored an event at Intellect, called A New Era in Public Sector Addressing and Mapping. The aim of the event was to provide an introduction to IT suppliers and public sector organisations...
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Making Your Sales Team “One Louder”– Part One
It’s a sad fact that sales people and the sales process rarely receive positive column inches. Society’s perspective, or to be more specific, UK society’s perspective, tends toward the view that sales...
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To App or Not to App
The BBC ran an interesting story over the weekend called The mobile phone app that keeps your streets clean. Apparently, a London council has developed an app which makes it simple for people to report...
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Building Perfect Council Websites ’11
If you enjoy listening to statistics, then there’s a good chance you’d enjoy attending public sector conferences and events. If there is anything that the civil service is good at, it’s facts and...
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Making Your Sales “One Louder” – Part 2
The Story so Far Ultimately, improving sales team performance is about individual performance. Team working is good and the sum of the whole can be greater than that of the parts. However, every...
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Making Your Sales “One Louder” – Part 3
In Part 2 we started to look at the skills you need to be effective at selling. In particular, we looked at the distinct stages people and organisations go through when procuring products and services,...
View ArticleHow to Have a Happy e-Christmas
I really hate to use clichés, but failing to prepare really is preparing to fail. And never has this saying been more apt than for online retailers at Christmas. With just a few months until the...
View ArticleMaking Your Sales “One Louder” – Part Four
In part three we looked at some questions you can ask to develop a clear understanding of why a customer has an interest in your product. I can’t stress enough how important this is – unless you know...
View ArticleShould the UK go Dutch in 2012?
Last month, all data from the Dutch ‘key register’ of addresses and buildings (BAG) was made available for re-use without additional conditions. This will include all commercial re-use and publication....
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Part 2 – Top Tips on Securing Second Purchases
In our last blog post, we discussed seven steps to simplify your sign-up process. This week we’re going to look at some common website mistakes even after your customer has made their first purchase....
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